Reporting Crime and Other Emergencies
All crimes occurring on the main campus should be promptly and accurately reported to UNC Police. This helps ensure incidents are properly included in the annual Disclosure of Crime Statistics and a Crime Alert can be issued when necessary. In an emergency, dial 911. Police must respond to every 911 call, whether called in on a cellphone or a landline, even if the caller hangs up without saying anything. If 911 is accidentally dialed, the caller should stay on the line and tell the operator the call was in error. This will save the police an unnecessary trip.
Those at the Institute of Marine Sciences campus should contact the Morehead City Police Department by calling 911 in an emergency situation or 252-726-5361 for nonemergencies. Institute of Marine Sciences personnel may also reach out to UNC Police for assistance. UNC Police will help determine which agency is most appropriate to respond to the situation.
Those at the Kenan-Flagler Business School Charlotte campus should contact Charlotte-Mecklenburg Police by calling 911 in an emergency or 704-336-7600 for nonemergencies. You may also reach out to UNC Police for assistance. UNC Police will help determine which agency is most appropriate to respond to the situation.
There are additional ways to contact help or report a crime depending on the location and situation:
There are emergency phones located across campus for the general public to use. All of these emergency phones provide a direct line to the UNC Police 911 call center. There are also approximately 287 direct line call boxes (identifiable at night by the blue lights on top) located across campus and in University parking decks, as well as emergency phones in parking lots and elevators. There is generally at least one call box on each level of the University’s parking decks.
Call boxes require only the push of a button to contact UNC Police through a speakerphone. A bright strobe light on the top of the call box is set off when the button is pushed, helping police quickly locate the caller. If the caller is unable to speak or needs to seek safer shelter, there are indicators in place to let police dispatchers know which call box has been activated. UNC Police officers will respond quickly any time a call box is activated, whether someone speaks into the speaker or not. In addition to using the call box to report emergencies, callers should also use them to report simple suspicious activities that may warrant immediate police attention.
For more information or to arrange a call box demonstration, call UNC Police at 919-962-8100. To report any kind of problem relative to the operation or appearance of a campus call box, please call Electric Distribution Systems at 919-962-8394, or UNC Police at 919-962-3951 if the call box is within a parking deck.
- Chapel Hill Police: 919-968-2760.
- Carrboro Police: 919-918-7397.
- Orange County Sheriff’s Department, 919-942-6300, for crimes occurring outside the city limits of Chapel Hill or Carrboro.
- Crime Stoppers Program: 919-942-7515 to anonymously report information about a crime to the Chapel Hill-Carrboro-UNC Police Crime Stoppers.
Anyone can electronically send anonymous reports about campus crimes to UNC Police through the Silent Witness program. When submitting a report, please provide three pieces of information: the type of crime involved, the general location of the crime (campus building, parking lot, etc.) and a more specific location for the crime. The form also has spaces for date, time and description of the crime as well as the suspect’s name, address and appearance.
After filling in as much information as possible, click on “Submit” and the report is emailed to UNC Police’s Criminal Investigations Division. The report is identified only by a unique, randomly generated number. The same number is also displayed for printing purposes. If the party making the report wishes to contact UNC Police again about the same crime, they should reference the number of the previous report to enable the Criminal Investigations Division to add new information to the file.
UNC Police follows up on each Silent Witness report as appropriate, based upon the timeliness of the report and substantiation of information provided, to determine if the incident represents an ongoing threat to the campus community. If the investigating officer determines the reported incident occurred and that it has not previously been reported, the officer will complete an incident report. Reports filed in this manner are counted and disclosed in the annual crime statistics for the institution.
When 911 is dialed today, the information received by the 911 call center can be limited based on the type of phone used to make the call. Smart911 is a free, private and secure opt-in service through which the UNC-Chapel Hill community and visitors can create personalized Safety Profiles with important personal information. Smart911 allows citizens to provide additional details 911 call takers may need in order to assist them during an emergency, thereby putting dispatchers a step ahead in terms of response. At a time when a caller may be panicked or unable to communicate, or when it could be unsafe to communicate, Smart911 ensures the important details needed by 911 are immediately available in the event they cannot be verbally provided.
With Smart911, any time an emergency call is made from a phone registered with a personalized Safety Profile, the 911 systems recognize the phone number and automatically displays the caller’s profile on the screen of the dispatcher who receives the call.
A Smart911 profile contains photos, physical descriptions, details about the user’s place of residence and work, and medical information. Users can personalize their Smart911 profile, sharing any or all of the uploaded information.
To help the campus community remain safe, both on and off campus, the University provides the Carolina Ready app that turns cellphones into personal safety devices.
Carolina Ready features include:
- Mobile BlueLight: Activating this alert on campus places an emergency call to the UNC Police 911 call center and identifies your location.
- Friend Walk: Ask a family member or friend to remotely monitor your location on a map while you walk to your destination and know when you arrive safely.
- WorkAlone: This feature will send you a push notification while you are working or studying alone and will call your emergency contact if you fail to acknowledge the notification.
- Report a Tip: Share information with UNC Police through a phone call or the app including options to remain anonymous.
- Take Action Guides: Access tips and guidance on what to do in various situations so you can be prepared before an emergency occurs.
- Alert Carolina: Receive important Alert Carolina notifications.
Available on the App Store or Google Play, users can download the app on their iPhone or Android device, select “UNC-Chapel Hill” as their affiliation and fill in their user profile information to begin using the app.
Professional counselors acting in the scope of their professional license are not considered CSAs and are not required to report crimes for inclusion into this report. However, they are encouraged to share information about the various support and reporting options on campus and in the community with those they serve. In addition, the following offices have been officially designated as places where University community members should report crimes:
- UNC Police: Public Safety Building, 285 Manning Drive
911 (emergency) │ (919) 962-8100 (non-emergency)
- Equal Opportunity and Compliance Office: 214 W. Cameron Ave.
- Office of the Dean of Students: Student and Academic Services Building North, 450 Ridge Rd, Suite 1106
- Carolina Housing: Resident Advisors and Community Directors, Student and Academic Services Building (SASB) North, 450 Ridge Rd, Suite 1213
919-966-3560 | After-hours: 919-966-2281
- Sexual assault exams/evidence collection.
- Screening and treatment of sexually transmitted infections (STIs).
- Emergency contraceptives.
- Pregnancy tests.
- Treatment paid for by the Survivor’s Assistance Fund.
Kayla Zollinger and Holly Lovern, 919-962-1343 or 919-962-7430 | firstname.lastname@example.org
- Support for individuals experiencing interpersonal violence.
- Assistance in understanding reporting options and navigating reporting process.
- Link to University and community resources.
- Walk-in hours and appointments available.
- Impartial, informal and independent resource and referral.
- Nonjudgmental listening and discussion of options.
- Available to anyone affected by the incident.
- Individual and group counseling and referral.
- 24/7 confidential care for University employees and their families.
- After-hours medical care
- Sexual assault exams/evidence collection
- Screening and treatment of STIs
- Emergency contraceptives
- Pregnancy tests
- Survivor’s Assistance Fund financial assistance available to offset medical expenses.
919-968-4610 | 24/7 Hotline: 919-929-7122
- Personal and court advocacy
- Emergency shelter placement
919-968-4647 | 24/7 Hotline: 919-967-7273
- Personal and court advocacy
- Accompaniment to emergency room and police
UNC-Chapel Hill strives to create a welcoming and safe environment for all individuals visiting University property or participating in University programs. The Policy on Protection of Minors reinforces this expectation by establishing standards, requirements and procedures that specifically focus on protecting the safety of individuals who are less than 18 years of age from abuse and neglect by a parent, guardian, caregiver or staff of programs sponsored by or affiliated with the University.
Compliance with this policy shall be a responsibility of all University faculty, staff, volunteers, interns and students, as well as outside third parties (including contractors) who are authorized to use University facilities. Both as a matter of University policy and North Carolina state law, any member of the University community who reasonably suspects that a minor has been abused or neglected by a parent, guardian, caregiver or staff member has an absolute obligation to report that suspicion to the appropriate county Department of Social Services (DSS). The Orange County DSS is the appropriate contact for incidents occurring on the University’s campus in Chapel Hill regardless of the residence of the minor involved.
- Monday-Friday 8 a.m. to 5 p.m. excluding holidays, call 919-245-2818 or 919-968-2000.
- After-hours and on weekends and holidays, call 911 and ask for the on-call social worker.
In addition to notifying the Orange County DSS, the reporting party also must notify one of the following offices:
- For instances involving alleged sexual misconduct, harassment or assault, the University’s Equal Opportunity and Compliance Office (EOC) at 919-966-3576.
- For instances involving any other forms of alleged inappropriate behavior or misconduct, the University’s Employee and Management Relations unit of the Office of Human Resources at 919-843-3444.
If a situation is encountered in which a minor is at immediate risk of harm or the victim of a criminal act, please contact UNC Police or the appropriate police department immediately by dialing 911.
UNC Police or the appropriate police department will make a final determination as to whether a matter merits further investigation and University community members must not attempt to make such judgments independently of law enforcement. Reporting to University officials does not relieve the obligation of a University community member to also make a report directly to law enforcement in the event the minor is at immediate risk.
For more information about the protection of minors on campus, how to register a program or report an incident, contact Starr Barbaro Sanders at 919-843-8995.